Start the conversation
Whether you are planning a business trip, family holiday, safari, international getaway, meeting or event, the Sunward team is ready to help you identify the right next step. Tell us what you need, where you are travelling and when you would like to travel. We will direct your enquiry to the team best placed to assist.
Send an Enquiry
Global Presence
Our Nairobi office is Sunward's Head Office and East Africa operational base, supporting corporate and personal travel, safaris, holidays, MICE, visa assistance and destination services across the region. Sunward Travel Services Ltd Gold Park Suites, Floor 3, Room D3 Nairobi, Kenya Telephone / WhatsApp: +254110720146 Email: sales@sunward-travel.com
Sunward's Bristol presence supports enquiries and partner relationships from the United Kingdom and European source markets. Approved direct Bristol address, telephone and email details are pending. Please use the Nairobi contact details shown here and your enquiry will be directed appropriately.
Sunward's Key West presence supports travellers and partner relationships from the United States and wider North American market. Approved direct Key West address, telephone and email details are pending. Please use the Nairobi contact details shown here and your enquiry will be directed appropriately.
After you enquire
We review your request
Your enquiry is directed to the appropriate Sunward service team.
We clarify the important details
Where necessary, we may ask for travel dates, passenger numbers, destination, budget range, event requirements or other information needed to prepare the next step.
We recommend the way forward
Depending on the service, this may be a quotation, itinerary, proposal, document checklist, travel option or a follow-up consultation.
Further support
If you are currently travelling under a Sunward-arranged booking and require urgent travel assistance, use the contact details supplied with your booking or contact the central Sunward team on +254110720146. When contacting us, have your traveller name and booking/reference information available where possible so the team can identify your arrangements quickly.
Travel agents, tour operators, international representatives and other prospective partners should use the Partner With Us section for new partnership enquiries. Existing approved partners should use the separate Sunward Partner Platform through the Partner Login link.
Wherever your enquiry begins, our goal is to connect you to the right Sunward team and keep the experience consistent from first conversation to travel.
